We exist to give wellness business owners their day back
SpaSuite 360 is the operating system for salons, spas and med spas. We replace the patchwork of tools that owners are forced to glue together with one calm, AI-assisted workspace.
We watched too many talented owners drown in admin
We have spent years inside the rooms where this work actually happens. The reception desk that doubles as a checkout counter. The back office where someone tries to reconcile cash, transfers and Paystack at 9 PM. The owner who finishes their last appointment and then opens a spreadsheet to figure out what happened that week.
The tools available were built for a different world. One software for booking. Another for inventory. A spreadsheet for payroll. WhatsApp for client reminders. None of them talked to each other. The cost was not just money, it was attention.
We built SpaSuite 360 because owners and managers should be free to do the work that grows the business: serve clients, develop the team and make decisions with real data. Everything else, the software should handle.
The principles that shape every decision
These are not slogans. They show up in the calendar, in the checkout flow, in the emails we automate, and in the choices we refuse to make.
If your team is wrestling the system instead of focusing on the client, the software has failed. SpaSuite 360 is built so the path of least resistance is also the right one.
We do not believe in vanity metrics. Every report ties back to revenue, retention, capacity and cash. If a number is not actionable, it does not belong on your screen.
We use AI where it earns its keep: summarising the day, flagging risk, drafting messages, surfacing the next-best action. We do not use AI to look futuristic.
Built in Lagos, deployed for businesses across Africa and beyond. Local payments, local currencies, local SMS sending realities. We do not pretend the world is one market.
You can export every record, every transaction, every client. We earn your business every month. You should never feel locked in.
Owners and managers can reach a human who actually understands the product. Real conversations, fast resolutions, no copy-paste responses.
Built for the people who actually run the floor
Owners get the operating picture they have always wanted. Where the money is coming from, where it is going, who is performing, which clients are slipping, and what to do about it next.
Front desk and managers get a calendar that respects how the business actually runs. Drag, drop, reschedule, take a payment, sell a package, capture a consent form, all without leaving one screen.
Stylists, therapists and practitioners get a clear day, a personal page that shows their schedule, commission, products used, and notes for every client they touch.
Clients get a booking experience that respects their time: book in under a minute, pay a deposit, receive reminders, redeem rewards, and feel like the business actually knows them.
A studio that ships products, not pitch decks
SpaSuite 360 is built and operated by Pavilion Labs, a product studio that builds operational software for businesses that move money, manage people and earn trust every day. We treat SpaSuite 360 like a product we bet our reputation on, because we do.
See how SpaSuite 360 actually feels
Words on a page only go so far. Spend 30 minutes with us and you will know whether this is the right move for your business.
