Frequently asked questions
Everything you need to know before bringing SpaSuite 360 into your business.
What kind of businesses is SpaSuite 360 built for?
SpaSuite 360 is built for hair salons, day spas, med spas, nail studios, barbershops and wellness centres of any size, from solo practitioners to multi-location brands.
Do my clients get an online booking page?
Yes. Every account comes with a branded public booking page where clients can book services, choose staff and pay online from any device.
Which payment methods are supported?
Our point of sale supports card payments through Paystack, plus cash, transfers and other manual payment methods so you can take payment any way your clients prefer.
Can I import my existing clients and services?
Yes. Our team will help you migrate clients, services and historical appointments during onboarding so you can go live without losing any data.
How does the AI daily briefing work?
Each morning, SpaSuite 360 reviews your schedule, sales and client activity, then sends your team a short briefing with priorities, risks and follow-ups for the day.
Can I run reports on revenue, staff and inventory?
Absolutely. The reports module covers financials, services, staff performance, client retention and inventory movement so you always know how the business is performing.
Do you offer training for me and my team?
Every onboarding includes guided training for owners, managers and front-desk staff, plus written guides and video walkthroughs you can revisit any time.
Is my client data secure?
Client data is encrypted in transit and at rest, with role-based access so each team member only sees what they need. We follow industry best practices for security and backups.
Can I manage more than one location?
Yes. SpaSuite 360 supports multiple locations under one brand, with shared clients, separate calendars and consolidated reporting.
How do I get started?
Request a demo and our team will show you how SpaSuite 360 fits your business. From there, we will get your account set up and your team trained in days, not months.